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Setup Instructions


When bringing in your file, match these specifications:

Color Prints: (Standard or Large Format)
  • Color: CMYK
  • Resolution: 300 DPI (at actual output size)
  • Supply any linked files, such as images and fonts
B&W Prints: (Standard or Large Format)
  • Resolution: 300 DPI (at actual output size)
  • Supply any linked files, such as images and fonts

If you are unable to setup your file this way or if you are having difficulty, please contact us for support.

File Types

We support a large number of file types and applications. PDFs, TIFFs, JPGs, and EPSs are the most popular print files. If you are using a word processing application and would like to ensure print accuracy, try a PDF. Macs (OS X) have the ability to create PDFs. PC users can install a third party application that creates PDFs from any print application. We have a list available on our downloads page.


Applications that we accept for job submission:

  • Adobe Acrobat
  • Adobe Photoshop CS5.5 or earlier
  • Adobe Illustrator CS5.5 or earlier
  • Adobe InDesign CS5.5 or earlier
  • Microsoft Office

Many applications we do not support have the ability to save or export in file formats that we can use. PDFs, TIFFs, JPGs, and EPSs are universal file formats that we can accept.


Please be sure that your file has a resolution of 300 DPI. DPI stands for "dots per inch" and is the number that determines the print clarity or quality of the image that you are outputting. If you supply an image from a website, the resolution is usually 72 DPI. We can print low resolution files; however, in order to ensure your satisfaction, we recommend bringing in files that are already sized at 300 DPI.

Color: RGB and CMYK

CMYK and RGB are the most familiar color spectrums. RGB stands for Red, Green, Blue, and is associated with light and computer monitors. CMYK is a mixture of Cyan, Magenta, Yellow, and Black. It can match most photographic spectrums. If your print file is RGB, change it to CMYK to see what your color quality will look like.

1201-F Westheimer • Houston, Texas 77006 • Tel:713-528-1201 • Fax:713-528-1211 • sitemap